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Login to retrieve or track an existing case.
Each member of our teams has a desktop personal computer with e-mail capability. Where our clients are similarly equipped, the majority of instructions can be requested and given, and other written communication conducted, by e-mail. Each member of staff has an individual direct dial telephone number to enable clients to have direct interaction with their case handler. Telephone extensions have voicemail facilities to ensure that every that every telephone call will get response.
• Every document produced from our case management systems contains the direct dial telephone number and e-mail address of the case handler running the client file in addition to all our main office contact information.
• Online contact forms are in place on our web sites to enable users to e-mail Wilson Nesbitt.
• If required the case management software we use can automatically e-mail the customers at particular points in the legal process to keep them informed in 'real time' as to what is happening in their matter (e.g. deeds received).
• If required e-mail auto responders can be set up to confirm to companies or individuals that we have received emails sent by them ensuring all instructions are accounted for.
• Automatic 'real time' sms text messaging capabilities are built into the case management software updating clients the moment an important event occurs in their legal matter.
For more information please click on any of the links to the left or email technology@wilson-nesbitt.com
Our Technology
- Case Management
- Management Reporting Systems
- Client 'efile' Access
- E-mail, Telephone and SMS Text Messages
- Telephone Call Recording
- Voice-Over-IP Telephone Network
- Integrated Office Network
- Belfast Business Awards 2007
- Belfast Business Awards 2004
- The Belfast Telegraph Business Awards 2001
